Data protection declaration

Update: 02/2020

This data protection declaration gives you an insight into the processing of your data at Tuttocell. It applies to all websites, apps and other services and services offered by Tuttocell.

How to read this data processing declaration: We offer you various ways of reading this data processing declaration. In this section, first of all, you will find some fundamental information. We have then divided this declaration on data processing into chapters according to the topics of interest to you. If you are already "experts", with this navigation menu you can directly consult the individual chapters.

We have preceded each chapter with a short introductory text. In it we briefly summarize the content of the chapter. Therefore, if you want to have a quick overview of all data processing, we recommend that you read the introductory texts. If you want to know the details you can click on "read more" under the relevant introductory text. You will be shown the full content of the chapter.

Where possible we have renounced references in the text. In this way you receive the information in a complete way in any chapter you are in. This means that, if you read the declaration on data processing from start to finish, there will be steps that are repeated. We could not avoid all references in the text. For example, we have grouped all the specific data treatments for countries into a single chapter and we refer to this chapter, when there are country-specific data treatments.

For which offers and services this data processing declaration applies: The type and methods of data processing carried out by Tuttocell are similar for most of our offers. This data processing declaration therefore applies to all services and services we offer to our customers in Europe. This applies regardless of the platform on which we offer the service: website, app, in points of sale, on the phone, at events or via social networks. For simplicity in these "normal cases" we use the term "services".

However, there are also services for which we process your data in another way or for other purposes. This may depend on the type of service or on country-specific requirements. When we refer to these cases (hence "exemptions from the normal case") we are talking about "service specific" or "country specific".

Finally, it must be taken into account that Tuttocell is not a single company. Tuttocell is a company and therefore is made up of other product sectors. Not each of them offers all the services or carries out all the data processing.

Specifically, this refers to the following Tuttocell companies (dellaTutto Led srl VAT number IT08669321211 in San Giuseppe Ves. (NA)

What do you learn with this data processing declaration:

What data is stored by Tuttocell.

What we do with this data and what it is needed for.

What data protection rights and what choices do you have.

What technologies and data do we use to personalize and adapt our services and content we use to offer you a safe, simple, seamless and individual shopping experience.

What technologies and what data do we use for advertising, including tracking technologies.

If you have any questions about this declaration on data processing or in general on data processing at Tuttocell, you can contact our Data Processor or Tuttocell Customer Service at any time.

1. What data is processed by Tuttocell?

Tuttocell offers various services that you can use in different ways. Depending on whether you contact us online, on the phone, in person or otherwise, different data comes into play from different sources. Much of the data we process is communicated to us by you while you use our services, for example when you contact us and register by indicating your name, email address or address. However, we also receive technical data on the devices and on access that are automatically detected during the interaction with our services. These may refer to the type of appliance you use. We collect further data on the basis of the analyzes we carry out (for example in the context of market research or customer evaluation). We may also receive third party data about you, for example economic information services or payment service agencies.

2. For what purpose does Tuttocell use my data?

Tuttocell treats your data in compliance with all applicable data protection laws. By doing so, we are of course adhering to the principles of data protection law for the processing of personal data. Therefore, in principle, we only process your data for the purposes explained in this data processing declaration and declared at the time of their collection. These are at the forefront of the purchase process and the provision, customization and development as well as the security of our service. In addition to this, we use your data within the framework of the strict Italian and EU regulations of the right to data protection but also for other purposes, such as product development, scientific research (in particular in the fields of machine learning, intelligence artificial and deep learning) and market research for the optimization of commercial processes, the setting adapted to the needs of our services as well as personalized advertising.

3. Personalized services

The development and provision of customized features and services has top priority for us. Regardless of the place, time and type of device used, we offer you an individual shopping experience and an offer defined according to your individual interests. The processing of your data for the personalization of our services at Tuttocell is an integral part of the services.

4. Information on websites and apps

We use your data to make the Tuttocell websites and apps available. In addition to the device and access data, which are generated during each use of these services, the type of data processed and the purpose of the processing depend in particular on how you use the functions and services made available through our services. We also use the data that is formed during the use of our services to find out how our online offer is used. We use this information among other things in the context of shopping personalization, to improve our services as well as for personalized advertising.

5. Information on fan pages on social media

Tuttocell owns social media profiles (the so-called "fan pages") on the social networks Facebook and Instagram. We regularly post and share content, offers and tips on our fan pages. Social network operators record your usage behavior through cookies and similar technologies with each interaction on our fan pages or on other Facebook or Instagram sites. Fan page operators can view general statistics on the interests and demographic characteristics (eg age, gender, region) of the visitors to the same. When using social networks, the nature, scope and purpose of data processing are mainly determined by the operators of the relevant social networks.

6. Newsletter

We offer you various newsletter services. You will receive information on the topics covered in the individual newsletters and other notices when registering for the newsletter service. In addition, there are also service-specific newsletters, which are an integral component of a specific service. For example, you will only receive the Tuttocell Newsletter if you are a member of the Tuttocell on Online Shopping. When using our newsletter, we also collect device and access data.

7. Product recommendations via email and push service

In connection with our services, we present you with information and offers from Tuttocell based on your interests. You will receive these individual product proposals even if you have not subscribed to a newsletter. For the selection of individual product offers, we mainly use your data from previous purchases and your data of interest from which we obtain profile and interest data based on the interests and preferences communicated to us in compliance with the legal provisions in force. .

8. Purchase vouchers

We use the data communicated as part of an Tuttocell voucher order for the verification and fulfillment of the order as well as for the shipment and collection of the voucher. This also involves the recording and processing of data related to the use of the voucher, in particular for the purpose of preventing fraud.

9. How does Tuttocell use my data for advertising?

We and our advertising partners use your data for personalized advertising that is shown to you on Tuttocell services and on the websites and apps of other providers. For this purpose, we and our advertising partners use common internet technologies on the market. In this way, we can advertise more accurately and, as far as possible, only present advertisements and offers that are relevant to you. This allows us to better respond to the needs of personalization and discovery of new products of our users as well as to interest them in the long term in our services through a personal shopping experience.

10. To whom is my data forwarded?

Tuttocell forwards data only if this is allowed by Italian or EU data protection law. We work in particularly close cooperation with some service companies, such as in the customer service sector (e.g. hotline service), with technical companies (e.g. for the management of data centers) or with logistics companies (e.g. eg couriers such as BRT). In principle, these companies are only allowed to process your data under special conditions and on our behalf. Although we employ these companies as commissioned processing companies, the service companies receive authorization to access your data only for the scope and for the period necessary for the provision of the respective service. If you purchase from an Tuttocell partner, we transmit certain of your purchase data to the Tuttocell partner (eg your name and delivery address), so that the Tuttocell partner can deliver the ordered goods to you.

11. What data protection rights do I have?

Subject to the respective legal conditions, you have the following legal data protection rights: right to information (Article 15 DSGVO), right to erasure (Article 17 DSGVO), right to correction (Article 16 DSGVO), right to restriction of dissemination (Article 18 DSGVO) ), right to data portability (Article 20 DSGVO), right of appeal to a public data protection body (Article 77 DSGVO), right to withdraw consent (Article 7 paragraph 3 DSGVO) as well as the right to object against certain data dissemination measures (Article 21 DSGVO). The contact details for your requests can be found under "Contact persons".

12. When is my data deleted?

We store your personal data as long as they are necessary for the purposes of this declaration on data processing, in particular for the fulfillment of our legal and contractual obligations. If necessary, we will also store your personal data for other purposes, if and as long as the law allows us to further store them for certain purposes, including defense against legal requests.

13. How does Tuttocell protect my data?

With us, your personal data is transmitted securely via encryption. This also applies to your order and customer login. We use the SSL (Secure Socket Layer) encryption system for this. We also protect our web pages and other systems by means of technical measures against the loss, destruction, access, tampering or dissemination of your data by unauthorized persons.

14. Changes to this declaration on data processing and interlocutors

During the development of our websites and apps and the implementation of new technologies to improve our services for you, changes to these data protection notices may become necessary. We therefore recommend that you read this data processing declaration from time to time.

Under "" you can contact our team dedicated to data protection at any time for general questions or to exercise your rights.

15. Service Specific Information

The data processing carried out by us may differ from service to service. Here you can find out about the specific differences that exist.

16. Country specific information

Our data processing may differ from country to country. Here you can find out about the country-specific differences.

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